Privacy Policy
Last updated 2026-08-07
Effective Date: 2026-08-07
Last Updated: 2026-08-07
Solvexa 8 AI Intelligence LLC ("Solvexa 8," "we," "us") operates solvexa8.com. This policy explains what personal information we collect, why, who we share it with, and the choices you have.
1. The short version
- We collect the minimum needed to sell you a digital product and prove you agreed to our terms.
- We do not use cookies, analytics, advertising pixels, or any tracking technology.
- We do not sell your personal information, and we do not share it for targeted advertising.
- We never see or store your full payment card details.
2. Information we collect
When you buy a product. Your email address, billing details, and payment confirmation. Payment is processed by Stripe, Inc.; your card details go directly to Stripe and are never received or stored by us. We receive the transaction reference, the amount, and your email.
When you accept our Legal Acknowledgment. Before any purchase you must affirmatively accept our terms. To evidence that agreement we record: the date and time, your IP address, your browser user-agent string, the storefront and product, the version identifier of the terms shown to you, and a cryptographic hash of the exact text you saw. After payment we also record the transaction reference and the email address associated with it.
When you subscribe to our list. Your email address.
When you use the on-site chat. The messages you type. These are transmitted to our AI provider to generate a reply. Do not enter sensitive personal information, financial details, or confidential information into the chat.
Server logs. Our hosting infrastructure processes standard request data, including IP addresses, as part of delivering the site securely.
We do not collect Social Security numbers, government identifiers, precise geolocation, biometric data, or health data. We do not knowingly collect information from anyone under 18.
3. Why we use it
| Purpose | Information used |
|---|---|
| Deliver the product you bought | Email, transaction reference |
| Prove you agreed to our terms, and defend or establish legal claims | Acknowledgment record incl. IP and user-agent |
| Respond to support requests | Email, message content |
| Send the emails you asked for | Email address |
| Answer chat questions | Chat messages |
| Keep the site secure and prevent fraud | Server logs, transaction data |
| Meet tax, accounting, and legal obligations | Transaction records |
For individuals in the EEA or UK, our legal bases are: performance of a contract (delivery and support); legitimate interests (security, fraud prevention, and establishing or defending legal claims — including the acknowledgment record); consent (marketing email, withdrawable at any time); and legal obligation (tax and accounting records).
4. Who we share it with
We share personal information only with service providers who process it on our behalf, under contract, for the purposes above:
| Provider | Role | What it receives |
|---|---|---|
| Stripe, Inc. | Payment processing | Payment and billing details, email |
| Resend | Transactional and marketing email | Email address |
| Groq, Inc. | AI model inference for on-site chat | The chat messages you type |
| Hostinger | Server hosting | Data transmitted to the site, including IP |
Each provider has its own privacy policy governing its handling of your information.
We may also disclose information if required by law, valid legal process, or to establish, exercise, or defend legal claims; and in connection with a merger, acquisition, or sale of assets, in which case we will notify you.
We do not sell personal information. We do not share it for cross-context behavioural or targeted advertising. We do not use it to train AI models.
5. Cookies and tracking
We do not use cookies, web beacons, analytics, advertising pixels, or session-replay tools. We do not track you across sites, and there is nothing to opt out of. Should this ever change, we will update this policy and obtain consent where required.
Because we do not track, we honour Global Privacy Control and similar signals by default — there is no sale or sharing of personal data to opt out of.
6. How long we keep it
| Record | Retention |
|---|---|
| Legal acknowledgment records | Kept for the applicable limitation period — these exist to evidence a contract, and deleting them would defeat their purpose |
| Transaction records | As required by tax and accounting law |
| Marketing email list | Until you unsubscribe |
| Chat messages | We do not store chat conversations on our servers; handling by our AI provider is governed by its own retention terms |
7. Your rights and choices
You may request to access, correct, or delete your personal information; unsubscribe from marketing email at any time via the link in any email or by contacting us; and appeal a refused request.
Depending on where you live, you may have rights under the Texas Data Privacy and Security Act, the California Consumer Privacy Act, the UK/EU GDPR, or similar laws — including data portability and the right to lodge a complaint with your supervisory authority. We extend the core rights above to everyone regardless of location.
To exercise any right, email support@solvexa8.com. We will verify your identity and respond within 45 days (extendable where the law allows). If we refuse a request, we will explain why, and you may appeal by replying to that response; we will respond to an appeal within 60 days.
One limit, stated plainly: we may decline to delete a legal acknowledgment record while it is still needed to establish or defend a legal claim, or where retention is required by law. We will tell you if that is the reason.
8. Security
We use HTTPS across the site, restrict access to production systems, and store acknowledgment records in a tamper-evident, append-only log outside the public web root. No method of transmission or storage is completely secure, and we do not claim otherwise.
9. International transfers
We operate in the United States, and our service providers may process information in the United States and elsewhere. If you use the Services from outside the United States, you understand your information will be transferred to and processed in the United States, where data-protection law may differ from your own.
10. Children
The Services are intended for adults. You must be 18 or older to purchase. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
11. Changes
We may update this policy. The "Last Updated" date will change, and the current version will always be posted at solvexa8.com/privacy. Material changes will be announced on the site and, where required, by email.
12. Contact
Solvexa 8 AI Intelligence LLC
support@solvexa8.com
The terms you must accept before any purchase are the Legal Acknowledgment. Each purchase is governed by the version in force at the time it was made.